Shipping policy

Welcome to AYOO. We are committed to providing a reliable, fast, and hassle-free shipping experience for our customers across the United Arab Emirates (UAE).
Shipping Coverage
We proudly offer FREE shipping across all Emirates and regions of the UAE, including:
Dubai
Abu Dhabi
Sharjah
Ajman
Ras Al Khaimah
Fujairah
Umm Al Quwain
No minimum order value is required to qualify for free shipping.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays may require additional processing time.
Once your order has been processed and shipped, you will receive an order confirmation and shipping update.
Delivery Time
We aim to deliver all orders within:
3–4 Business Days
Delivery times may vary slightly depending on your location, public holidays, weather conditions, or courier service delays.
Shipping Charges
✅ Free Shipping on All Orders
We do not charge any shipping fees for deliveries within the UAE.
Order Tracking
Once your order is dispatched, tracking information may be provided (where available) so you can monitor the progress of your shipment.
Incorrect Address Information
Customers are responsible for providing accurate shipping details at checkout. Delays or failed deliveries resulting from incorrect or incomplete address information may require additional processing time.
Delayed or Lost Shipments
While we strive to ensure timely delivery, unforeseen circumstances may occasionally cause delays. If your order has not arrived within the expected timeframe, please contact our support team and we will assist you as quickly as possible.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the issue so that we can review and resolve your request promptly.
Contact Information
If you have any questions regarding shipping or your order, please contact us:
Email:ayoomoves@gmail.com   Store Name:Ayoo.online.
Customer Support: Available through our contact channels during business hours.
Thank you for shopping with Ayoo.Online. We appreciate your trust and look forward to serving you across the UAE with fast and free delivery.